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Rating Drop & Review Theme Monitor
Rating Drop & Review Theme Monitor is an AI agent for Amazon sellers that checks your ratings and review activity every day, flags a rating drop, and groups new reviews by what went wrong, so you know which issue to look at first.
Amazon.com (US) only.
Northwind Home · Amazon account
Rating Drop & Review Theme Monitor
- Reads ratings and new reviews
- Spots the drop
- Groups complaints into themes
Rating drop
Cooling Pillow · Standard fell from 4.6 to 4.2.
| Theme | Reviews | Likely issue |
|---|---|---|
| Zip broke | 12 | Needs you: Cover zip failing within weeks of use |
| Smaller than listed | 7 | Keep an eye on: Listed size may not match the pillow |
| Odor out of the box | 4 | Keep an eye on: Smell on arrival, mostly in newer reviews |
- About 70 credits a run
- Credit costs are approximate and can vary by run.
- Runs a month, by plan
- 71Free321Growth678Scale
- Run now or schedule it
- Check data readiness and required inputs. Pick context, schedule, timezone and the approval settings supported by this agent.
How Rating Drop & Review Theme Monitor works
It reads
Your star ratings
Each product’s rating, and which way it’s moving.
Review activity
How fast new reviews come in, and when that pace changes.
What reviews say
The complaints in new reviews, grouped into themes.
It works out
- Reads ratings and new reviews
- Spots the drop
- Groups complaints into themes
Cooling Pillow · Standard fell from 4.6 to 4.2.
You get
Rating dips, traced to themes.
Results in Lumian
Lumian
What you get
Here’s a run on Northwind Home, our example account. Yours uses your own products and numbers.
What stays with you
✓It finds the issue. Amazon decides what happens to reviews.
Good time to run it
◷Every morning, alongside your sales check.
Example outputNorthwind Home
Rating drop
Cooling Pillow · Standard fell from 4.6 to 4.2.
| Theme | Reviews | Likely issue |
|---|---|---|
| Zip broke | 12 | Needs you: Cover zip failing within weeks of use |
| Smaller than listed | 7 | Keep an eye on: Listed size may not match the pillow |
| Odor out of the box | 4 | Keep an eye on: Smell on arrival, mostly in newer reviews |
◷You decide what to fix. Amazon decides what happens to reviews.
Questions about Rating Drop & Review Theme Monitor
The free plan needs no credit card. Call Notes is available only for eligible full-service LumianOS brands.
Start freeAmazon.com (US) only.
It tracks each product’s rating and how fast reviews come in. When a rating drops or review activity changes, it reads the new reviews, groups the complaints into themes, and ranks the issues to look at first.
The monitor looks for the answer in your recent reviews. It groups them by theme, so a drop from 4.6 to 4.2 comes with the complaints behind it, such as a zip that breaks or a pillow that’s smaller than listed.
No. It finds the issue behind a drop and shows you which product and which complaints to look at. Amazon decides what happens to reviews, so what you can change is the product or the listing.
About 70 credits a run, so checking every morning comes to roughly 2,100 credits a month. That fits inside the free plan’s 5,000 monthly credits.